Last updated: 15 July 2026

1. Who We Are

Liverpool Skips is the trading name and customer-facing website operated by OB Skips & Recycling Ltd. References in these Terms to “Liverpool Skips”, “we”, “us”, “our” or the “Owner” mean OB Skips & Recycling Ltd trading as Liverpool Skips.

These Terms apply to all skip-hire bookings, waste-disposal services, collections and related services arranged through liverpoolskips.co.uk, by telephone or through an authorised representative.

2. Definitions

• Hirer means the person, business or organisation that makes the booking or uses the service.
• Customer means the Hirer and, where relevant, the person responsible for the delivery Site.
• Skip includes open skips, enclosed skips, roll-on roll-off containers and other waste containers supplied by us.
• Vehicle means the vehicle used to deliver, reposition or collect a Skip.
• Driver means the person operating the Vehicle.
• Site means the location where the Skip is to be delivered, placed or collected.
• Waste means the material placed in the Skip or otherwise supplied for collection.
• Booking means an accepted order for a service, whether made online, by telephone, by email or through an authorised representative.

3. Acceptance of These Terms

These Terms form part of the contract between the Owner and the Hirer. The Hirer accepts them when the earliest of the following occurs:

• A Booking is placed or confirmed.
• Payment is made.
• The Hirer instructs us to deliver or provide a service.
• The Skip is delivered or used.
• Waste is placed in the Skip.

The Hirer must ensure that the property owner, site manager, employees, contractors and anyone else acting on the Hirer’s behalf comply with these Terms.

No signature on a delivery or collection note is required for these Terms to apply. Any change to these Terms must be agreed by us in writing.

4. Booking Information

The Hirer must provide accurate and complete information, including:

• The correct delivery address and postcode.
• A working telephone number and email address.
• The requested Skip size.
• The proposed placement location.
• Access details, restrictions and hazards.
• The type and approximate quantity of Waste.
• Whether the Skip will be placed on private land or a public highway.
• Any permit, parking, access or timing information that could affect delivery.

We may refuse, postpone or cancel a Booking where the information supplied is incomplete or inaccurate, access is unsafe, the proposed placement is unlawful or the Waste is unsuitable.

5. Prices and Payment

The price is the amount shown at checkout, stated in our written quotation or otherwise confirmed by us. Unless clearly stated otherwise, prices include VAT at the applicable rate.

Non-account customers must normally pay in full before delivery. We may decline delivery, collection or further services where payment has not been received.

Approved account customers must pay in accordance with their agreed credit terms. Unless different terms are agreed in writing, payment is due within 30 days from the end of the month in which the service was supplied.

For overdue business accounts, we may charge statutory interest and reasonable recovery costs where permitted by law. The Hirer may not withhold payment because of a complaint unless the law gives them that right.

Additional charges can arise for matters including:

• Wasted journeys or failed delivery or collection.
• Additional hire time.
• Permit applications, renewals or controlled-parking requirements.
• Overloaded or overweight Skips.
• Prohibited, hazardous or incorrectly described Waste.
• Mattresses, upholstered seating, plasterboard and other separately charged materials.
• Waiting time caused by the Hirer.
• Damage, loss, movement or misuse of the Skip.
• Additional disposal, treatment, sorting, administration or storage costs.

6. Delivery Dates and Delays

Delivery and collection dates are estimates unless we expressly confirm that time is of the essence. We use reasonable efforts to meet agreed requirements but cannot guarantee an exact delivery or collection time.

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including traffic, road closures, permit delays, severe weather, accidents, equipment failure, staff shortages, industrial disputes, fire, flooding, utility failures, acts of government or emergency restrictions.

If we cannot provide the service within a reasonable period, we will contact the Hirer to rearrange it or provide any remedy required by law.

7. Site Access Requirements

The Hirer must provide safe, lawful and suitable access for the Vehicle. Unless we confirm otherwise, the access route should provide:

• A minimum entrance width of approximately 3.1 metres.
• A minimum clear height of approximately 3.9 metres.
• A surface and access route capable of supporting a fully loaded delivery Vehicle, which can weigh up to approximately 32 tonnes.
• Sufficient space for turning, manoeuvring, loading and unloading.
• Clearance from parked vehicles, overhead cables, branches, walls, gates, roofs and other obstructions.

The Driver has final discretion over whether access and placement are safe. The Driver may refuse to enter, deliver, reposition or collect where doing so could cause danger, damage or an offence.

If access is unavailable or unsafe when we arrive, a wasted-journey or waiting-time charge may apply.

Failed Delivery

The Hirer must ensure safe and suitable access is available at the agreed delivery time. If we cannot deliver because access is blocked, unsuitable or unsafe, including parked vehicles, locked gates, insufficient space, low trees, overhead cables, soft ground, unsuitable surfaces or any other obstruction outside our reasonable control, we may charge a wasted journey fee and any reasonable additional costs incurred. If a second delivery attempt is required, additional delivery charges may apply.

8. Skip Placement

The Hirer or their authorised representative must identify the requested placement position. The Driver will only place the Skip where they reasonably consider it safe and lawful to do so.

If the Hirer asks us to place or collect a Skip away from the public highway, including on a driveway, block paving, paving slabs, tarmac, manhole cover, soft ground, grass, landscaped ground or an unlevel surface, the Hirer accepts the ordinary risk of damage caused by the weight and movement of the Vehicle or Skip.

The Hirer should protect surfaces and underground services before delivery. We do not normally provide protective boards.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by our negligence.

9. Delivery Over Obstacles

Drivers are instructed not to lift Skips over walls, fences, gates, vehicles, buildings or other barriers and not to place them on raised embankments.

If the Driver agrees to follow a Hirer’s instruction to lift over an obstacle, the Hirer accepts the additional risk of damage to the obstacle, property, Vehicle or Skip, except to the extent that the damage is caused by our negligence or another liability that cannot legally be excluded.

10. Private Land and Third-Party Permission

The Hirer must obtain the landowner’s consent and any other permission needed to place the Skip on private land before delivery.

The Hirer is responsible for checking leases, tenancy terms, estate rules, managing-agent requirements, parking restrictions and rights of access.

11. Highway Permits and Controlled Parking

A Skip placed on a public road or highway requires the relevant council permission. In many areas, only an authorised skip operator can apply for the permit.

Where road placement is selected and we agree to arrange the permit, the applicable permit charge will be included in or added to the Booking price. A Booking is not authority to place a Skip on the highway until the permit has been approved.

Permit duration and conditions vary between councils. The Hirer must tell us in sufficient time if an extension is required and must pay the renewal and associated charges before the existing permit expires.

Additional permission or charges may apply in controlled parking zones, pay-and-display bays, residents’ bays, restricted streets or locations subject to suspension or traffic-management rules.

We may remove the Skip where a permit expires, a highway authority or police officer requires removal, safety conditions are breached or renewal charges have not been paid.

12. Highway Safety

Where a Skip is placed on a public highway, a skip safety light will be attached to the Skip where required.

From delivery until collection, the Hirer is responsible for ensuring the Skip complies with the relevant highway permit and applicable legal requirements.

Unless otherwise agreed in writing, the Hirer is responsible for providing and maintaining any additional traffic cones, barriers, lights, reflective markings or other safety equipment required by the relevant highway authority.

The Hirer must ensure the supplied skip safety light remains fitted, visible and operational throughout the hire period and notify Liverpool Skips immediately if it becomes lost, damaged or stops working.

The Hirer must keep the area around the Skip reasonably clean and free from loose waste or debris.

Any fines or enforcement action arising from failure to comply with highway permit conditions after delivery are the Hirer’s responsibility except where caused by our negligence.

13. Hire Period

The standard hire period is seven days unless a different period is confirmed in the Booking.

The Hirer must contact us when the Skip is ready for collection. Collection is subject to vehicle scheduling and may take additional time during busy periods.

An extension must be agreed before the hire period or road permit expires. Additional hire and permit charges may apply.

We may collect a full Skip before the end of the hire period where necessary for safety, legal compliance, permit requirements or operational reasons.

14. Care of the Skip

From delivery until collection, the Hirer must:

• Keep the Skip secure and in the agreed position.
• Prevent unauthorised use and fly-tipping where reasonably possible.
• Not move, lift or reposition the Skip.
• Not remove or alter identification, lights or safety markings.
• Not light a fire in or near the Skip.
• Not mechanically compact Waste unless agreed in writing.
• Report damage, fire, accidents, theft or movement immediately.
• Use a drop door carefully and secure it after use.
• Ensure children and unauthorised persons do not play in or around the Skip.

The Hirer is responsible for Waste placed in the Skip by other people during the hire period. Lockable or enclosed Skips should be considered where unauthorised access is a concern.

15. Loading the Skip

Waste must be evenly distributed and must not extend above the top edge of the Skip. Nothing may protrude from the sides or create an unsafe or insecure load.

We may refuse to collect an overloaded, overweight, unstable or unsafe Skip. The Hirer must remove excess Waste and may be charged for the wasted journey, waiting time, additional hire or overweight disposal costs.

Heavy materials such as soil, rubble, bricks and concrete must only be placed in a suitable Skip and within the weight restrictions advised by us.

16. Waste Description and Duty of Care

The Hirer must accurately describe the Waste before Booking and must inform us of any change. The Hirer must comply with their legal duty of care and must not place Waste in the Skip that is different from the agreed description.

Business customers must provide information needed for waste-transfer documentation and must keep any records required by law.

17. Prohibited and Restricted Waste

The following must not be placed in a Skip unless we agree in writing before delivery and confirm any additional conditions and charges:

• Asbestos or suspected asbestos.
• Aerosols, gas bottles, compressed cylinders and pressurised containers.
• Batteries.
• Chemicals, solvents, oils, fuels, liquids and toxic substances.
• Clinical, medical, offensive, human or animal Waste.
• Electrical and electronic equipment, including televisions and monitors.
• Fridges, freezers and other cooling equipment.
• Food Waste and black-bin-bag household Waste where not specifically agreed.
• Hazardous or special Waste.
• Paint, including wet or partly full paint tins.
• Tyres.
• Mattresses.
• Plasterboard and gypsum-based materials.
• Roofing felt, rubber, artificial grass, plastic flooring and similar difficult-to-process materials.
• Upholstered domestic seating, including sofas, armchairs, sofa beds, upholstered chairs, stools, beanbags and footstools.
• Insulated roof sheets or panels.
• Construction and demolition wood that is or may be hazardous.
• Any Waste that is hot, burning, explosive, radioactive, corrosive or otherwise dangerous.

This list is not exhaustive. The Hirer must ask us before placing an item in the Skip if they are unsure.

18. Unauthorised Waste

If prohibited, hazardous, incorrectly described or separately chargeable Waste is found, we may:

• Refuse delivery or collection.
• Require the Hirer to remove the Waste safely.
• Record and photograph the Waste.
• Notify the Hirer and any relevant producer, carrier, regulator or authority.
• Charge additional handling, sorting, treatment, disposal, storage, transport and administration costs.
• Return the Waste where lawful and reasonably practicable.
• Recover losses, penalties and enforcement costs caused by the breach.

Unauthorised Waste remains the responsibility of the Hirer until it is lawfully accepted by an appropriately authorised facility.

19. Waste Ownership and Transfer

Accepted Waste becomes our responsibility when it is collected and accepted in accordance with the applicable waste-transfer documentation.

Prohibited, hazardous, misdescribed or unauthorised Waste does not become our property merely because it has been placed in the Skip.

20. Business Waste and Simpler Recycling

Business and non-domestic customers must comply with applicable workplace recycling and waste-separation requirements.

From 31 March 2025, workplaces in England within the applicable rules must separate dry recyclable materials, food Waste and residual Waste in accordance with arrangements made with their waste collector. Micro-firms with fewer than 10 full-time-equivalent employees have until 31 March 2027 to comply.

The Hirer must tell us if the Waste requires separate collection and must not use a mixed-Waste Skip in a way that causes either party to breach legal separation duties.

21. Health and Safety

The Hirer must keep the Skip and surrounding area reasonably safe, tidy and accessible and comply with applicable health-and-safety law.

The Hirer must not allow climbing, scavenging, burning, unstable loading or unsafe machinery use in or around the Skip.

22. Collection

The Hirer must ensure that the Vehicle can access the Skip safely when collection is due. The area must be clear of parked vehicles, locked gates, scaffolding, building materials and other obstructions.

If the Skip cannot be collected because of overloading, prohibited Waste, blocked access, unsafe conditions or the Hirer’s failure to provide access, additional charges may apply.

23. Cancellation and Changes by the Hirer

The Hirer should cancel or change a Booking at least 24 hours before the scheduled delivery date or delivery window.

Where less than 24 hours’ notice is given, we may retain or charge the reasonable costs already incurred, including permit fees, payment-processing costs, administration, allocated transport and a wasted-journey charge where a Vehicle has been dispatched.

If the service has already begun at the Hirer’s express request, or the Skip has been delivered, the Hirer must pay for the service supplied and reasonable costs incurred.

Nothing in this section removes any cancellation or refund right that a consumer has under applicable law. Consumer cancellation rights can depend on the nature of the service, the booking method, whether performance has begun and whether the customer asked for early performance.

24. Cancellation or Refusal by Us

We may cancel, postpone, refuse or stop a service where:

• Payment has not been made.
• Access or placement is unsafe or unlawful.
• A required permit has not been approved.
• The Waste is unsuitable or has been misdescribed.
• The Hirer breaches these Terms.
• Providing the service could expose a person, property, Vehicle or the environment to unreasonable risk.
• Circumstances outside our reasonable control prevent performance.

Where we cancel for reasons not caused by the Hirer, we will rearrange the service or refund amounts paid for the affected service as required by law.

25. Damage, Loss and Misuse

The Skip remains our property at all times. The Hirer must not sell, lend, sub-hire, move, alter, damage or remove it from the Site.

The Hirer is responsible for loss or damage caused during the hire period by fire, misuse, unauthorised movement, machinery, deliberate damage, theft or a failure to take reasonable care, except where caused by our negligence.

If a Skip is lost, stolen or removed without our permission, we may charge the reasonable repair or replacement cost.

26. Our Liability

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Breach of rights that cannot legally be excluded or restricted.
• Any other liability that the law does not permit us to exclude.

Subject to the paragraph above, we are not responsible for:

• Damage resulting from an unsafe placement or access instruction given by the Hirer.
• Damage to weak, unsuitable, concealed or inadequately protected surfaces or services that was not caused by our failure to use reasonable care and skill.
• Loss caused by inaccurate Booking information or failure to provide access or permissions.
• Loss caused by prohibited Waste, overloading, misuse or breach of these Terms.
• Business losses that were not reasonably foreseeable when the contract was made.
• Loss of profit, business, opportunity, goodwill or anticipated savings suffered by a business customer.

Where the Hirer is a consumer, these Terms do not affect statutory consumer rights, including the requirement that services are performed with reasonable care and skill.

27. Hirer Indemnity for Business Customers

Where the Hirer acts in the course of a business, the Hirer will reimburse us for reasonable losses, liabilities, penalties, damage and costs arising from:

• A breach of these Terms.
• Incorrectly described, prohibited or hazardous Waste.
• Unsafe instructions or inadequate Site access.
• Damage caused by the Hirer or persons for whom the Hirer is responsible.
• A breach of waste, highway, permit, health-and-safety or environmental law by the Hirer.

This clause does not apply to the extent that a loss was caused by our negligence or breach.

28. Complaints and Claims

The Hirer should inspect the Site and Skip promptly and tell us about any concern as soon as reasonably possible.

Claims should normally be notified within 30 days of the relevant event so that evidence can be inspected. This notification period does not remove a consumer’s statutory rights.

The Hirer must not instruct third-party repair work allegedly caused by us without first giving us a reasonable opportunity to inspect and respond, except where urgent action is reasonably necessary to prevent danger or further damage.

Where appropriate, we may obtain quotations or appoint a suitable contractor to investigate or carry out agreed repairs.

29. Privacy

We process personal information in accordance with our Privacy Policy and use cookies and similar technologies as explained in our Cookie Policy.

30. Entire Agreement

These Terms, the Booking confirmation, the quoted service details and any written amendment agreed by us form the entire agreement for the service.

Nothing in this clause excludes liability for fraud or prevents a consumer from relying on rights provided by law.

31. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

32. No Waiver

If we delay or fail to enforce a right, this does not waive that right or prevent us from enforcing it later.

33. Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to the contract has no right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

34. Changes to These Terms

We may update these Terms to reflect changes in law, regulation, council requirements, Waste acceptance, charges or business operations. The version accepted when the Booking is made will normally govern that Booking unless a legal or safety change must take immediate effect.

35. Governing Law and Courts

These Terms are governed by the law of England and Wales.

If the Hirer is a consumer, they may bring proceedings in the courts that apply under consumer law. If the Hirer is acting in business, the courts of England and Wales will have exclusive jurisdiction.

36. Contact Details

Questions about these Terms or an existing Booking can be sent through our contact form or by telephone.

Liverpool Skips
33a Cheadle Avenue
Old Swan
Liverpool
Telephone: 0151 734 4666